LandingAI - Notice history

All systems operational

99.97% uptime

US - Operational

99.95% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 99.85%

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EU - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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100.0% uptime

Inference - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Training - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Labeling - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
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Notice history

View current status

Feb 2026

Intermittent Agentic Document Extraction Service Disruption Due to Cloud Service Provider Outage
ResolvedPartial outage59 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Issue Overview

    Starting 5:42 AM PST today, some ADE requests is failing due to a service disruption.

    We identified that submitting PDFs for parsing and extract through the ADE Playground, API and SDK intermittently triggers 500 errors.

    Next Steps

    We have identified the root cause as a service disruption with one of our cloud service providers. We are actively working to resolve this and will notify you once it's fixed. 

    We understand how disruptive this is to your workflow and sincerely apologize for the inconvenience.

    If you have any questions, please don't hesitate to contact us at support@landing.ai.

Jan 2026

No notices reported this month

Dec 2025

DEC14
Scheduled Maintenance: December 14, 2025
CompletedMaintenance4 hours
  • CompletedDecember 14, 2025 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progressDecember 14, 2025 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedDecember 14, 2025 at 8:00 AMUTC

    We will perform routine maintenance on Sunday, December 14, 2025 from 12:00 AM to 4:00 AM PST.

    What to expect:

    During this time, you may experience brief, intermittent service disruptions. To minimize the impact on our users, we perform rolling upgrades, so we do not anticipate any periods of full downtime. 

    What you can do:

    We recommend implementing retry logic in your API calls to handle any intermittent failures.

    If you have questions or concerns, contact us at support@landing.ai.

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