LandingAI - Notice history

All systems operational

100% - uptime

US - Operational

100% - uptime
Feb 2026 · 99.85%Mar · 99.77%Apr · 100.0%

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Feb 2026
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EU - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 99.77%Apr · 100.0%

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Feb 2026
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100% - uptime

Inference - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
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Training - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
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Labeling - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
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Notice history

Apr 2026

No notices reported this month

Mar 2026

Intermittent Agentic Document Extraction Service Disruption Due to Cloud Service Provider Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    While we have implemented some processes to try and mitigate errors, the cloud service provider is still experiencing some issues and thus there could be some resulting errors/degraded performance.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    Starting 8:15 PM PST today, most ADE requests are failing due to a service disruption.

    We identified that submitting documents for parsing and extract through the ADE Playground, API and SDK intermittently triggers 500 errors.

    Next Steps

    We have identified the root cause as a service disruption with one of our cloud service providers. We are actively working to resolve this and will notify you once it's fixed. 

    We understand how disruptive this is to your workflow and sincerely apologize for the inconvenience.

    If you have any questions, please don't hesitate to contact us at support@landing.ai.

Feb 2026

Intermittent Agentic Document Extraction Service Disruption Due to Cloud Service Provider Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Issue Overview

    Starting 5:42 AM PST today, some ADE requests is failing due to a service disruption.

    We identified that submitting PDFs for parsing and extract through the ADE Playground, API and SDK intermittently triggers 500 errors.

    Next Steps

    We have identified the root cause as a service disruption with one of our cloud service providers. We are actively working to resolve this and will notify you once it's fixed. 

    We understand how disruptive this is to your workflow and sincerely apologize for the inconvenience.

    If you have any questions, please don't hesitate to contact us at support@landing.ai.

Feb 2026 to Apr 2026

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